We have extensive experience in producing technical support documentation packages to a wide range of commercial providers and technologies. We can either utilise your own company existing formats or develop unique solutions enabling you to deliver the technical documentation packages you require to fully support your products or activities.
Common publications produced include:
- General and technical information and descriptions
- Operating instructions
- Maintenance instructions and procedures
- Maintenance schedules
- Illustrated parts catalogues
- Fault diagnosis
- Test and commissioning procedures
- Factory acceptance testing procedures
- Storage and inhibiting procedures
- Transportation information and requirements
- Support management procedures
Our Project Managers and engineers are able to draw on considerable experience and expertise to advise and assist you when determining your exact product requirements. We can then work in collaboration with you to ensure your requirements are completely satisfied.
We pride ourselves on a flexible approach and an ability to apply our engineering background and experience to meet your needs. Whether your product is mainstream or innovative, we can help you to document your product or activity in as much detail as you require.
Whether you supply us the existing source information for updating or reformatting, or if we come to your premises to capture the production processes, we ensure the best solution to suit your individual circumstances. Depending upon your requirements, we can embed a team of our engineers within your facilities, UK or overseas, to work alongside production staff to capture, develop and produce documentation. By being on the shop floor, information can be captured enabling the task to be accurately documented with minimal disruption to production.
This approach is particularly useful when undertaking prototype processes where our experience will ensure that the process is precisely documented and developed as the product evolves.
In addition to tasks of mass production, with high volume outputs from large well-known manufacturers, We have also worked closely with the producers of bespoke, custom built equipment to document assembly procedures where the emphasis is on manual assembly.
Once delivered, we can continue to support you and your product with documentation management contracts which enable us to work with you to implement a structured programme to incorporate updates and changes thereby keeping vital documentation current at all times. From one off amendments to monthly, quarterly or even annual uplifts, TMS can provide the means to ensure your documentation is always current.
We also carry out translation services, whether of existing company documents or for new documents you’ve tasked us to produce. It’s a global market; your product is accessible worldwide, so ensure your customer has access to a complete support package he understands.
Among the many commercial industries and sectors we have provided publications for are:
- Automotive and agriculture
- Gas and petrochemical
- Medical equipment
- Rail transport
- Satellite and astronomy
Please feel free to contact us for more information about the services we provide or you can request a call back by clicking on the button below.